Shipping policy

At Veloura Studio, we aim to deliver your orders safely, securely, and on time. Please read our shipping policy carefully to understand how we process and ship your orders.

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🚚 Order Processing Time

All orders are processed within 1–3 business days after confirmation.

Orders are not processed or shipped on weekends or public holidays.

In case of high order volume, processing may be delayed slightly.

 

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📦 Shipping Time

Standard delivery time is 3–7 business days (within Pakistan).

Delivery times may vary depending on your location and courier service delays.

 

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💰 Shipping Charges

Shipping charges (if applicable) will be calculated at checkout.

Free shipping may be offered on selected products or promotions (if available).

 

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📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

You can use this tracking number to monitor your delivery status.

 

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⚠️ Delivery Delays

Delays may occur due to:

Public holidays or weekends

Courier service issues

Weather conditions

High order volume

Veloura Studio is not responsible for delays caused by courier companies but we will always assist you in tracking your order.

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❗ Incorrect Address

Please ensure your shipping address is correct at the time of order.

We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.

 

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📦 Failed Delivery

If a delivery attempt fails due to customer unavailability or incorrect details:

The courier may reattempt delivery or return the parcel.

Additional shipping charges may apply for re-delivery.

 

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📩 Contact Us

For any shipping-related queries:

Email: