FAQs

What products does Veloura offer?
Veloura offers a curated collection of wall art, decorative mirrors, metal wall décor, and statement pieces designed to elevate modern interiors.

Do you deliver across Pakistan?
Yes, we offer nationwide shipping across Pakistan.

How long will my order take to arrive?
Orders are typically processed within 1–3 business days and delivered within 3–7 business days, depending on your location.

Are your products easy to install?
Yes, most items arrive ready to hang or include the necessary mounting hardware and instructions.

Can I track my order?
Absolutely. Once your order has been dispatched, you'll receive tracking details to monitor its progress.

What if my item arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, and we'll assist you promptly.

Do you offer returns or exchanges?
Yes, returns and exchanges are accepted in accordance with our Return & Exchange Policy.

How can I get in touch with Veloura?
You can contact us via email, social media, or through the Contact Us page on our website.

Will the product look exactly like the photos?
We strive to represent our products as accurately as possible. Minor variations in color may occur due to screen settings and lighting conditions.

How often do you launch new collections?
We regularly introduce new designs and collections to keep our selection fresh and inspiring.